+91 9811948487 fitflopindia@urbanshore.in

Mon-Fri: 9.30am-5.30pm

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Shipping & Delivery

1. SHIPPING & DELIVERY POLICY

At Look, we provide FREE Standard delivery to any address within Global. However, do note that we do not deliver to PO Boxes, military and restricted areas, all naval ports andJurongIsland.

On the front, we deliver to most countries that our logistics partners have affiliates in and whilst we strive to keep our rates affordable, our focus is on getting the items to you quickly, promptly and safely. For a list of countries that we deliver to and our charges, you may select your item and proceed to the check out page as charges are based on weight & volume. Upon entering your delivery details, we will auto calculate the delivery charges based on your given address without the need for payment or registration.

2. ORDER STATUS & TRACKING

All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 2 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.

Local Deliveries

There are 2 delivery options available for customer, Standard and Express courier.

Standard Courier – is FREE for all local orders and it takes approximately 5 working days to reach you from the time of order.

Express Courier – is available at an additional charge of $4.00 and it takes approximately 3 working days to reach you from the time of order.

To serve you better, you may even choose the timing of your deliveries from 9am to 10pm, weekdays or Saturdays, regardless of Standard or Express couriers.

Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders with our local logistics partner, with your 6-digit Order Number. There will be an additional charge for re-delivery should nobody be present to receive the package. Please provide your contact number under the address selected upon checkout in order for the courier company to contact you in case of any unforeseen circumstances.

International Deliveries

For all international deliveries, the time taken is dependent on our logistics partners and their affiliates. However, rest assured that your order is safely on its way and may track its status here.

3. TAXES, DUTIES & TARIFFS

For all international orders, you will need to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.

4. MODE OF PAYMENTS

We accept payments via VISA/MASTER credit and debit cards, American Express and PayPal. Please visit www.paypal.com for more information. We do not accept payments via ATM or inter-bank transfers.

Reviews

Sumanth Kottala

4.67 out of 5
2021-01-06 10:01:57

Satisfied
On SURFER
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Diapersandlipsticks

5.00 out of 5
2020-08-11 02:18:10

Super comfortable & light weight. Perfect pair for running errands.
On Esther Floret Toe Thong
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Diapersandlipsticks

5.00 out of 5
2020-08-11 02:14:52

Loving these sandals that are so practical, can be styled with almost anything & super comfortable for even everyday use. Highly recommend !
On Lottie Chain Toe Thong
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Harpreetsuri4

5.00 out of 5
2020-08-10 05:19:36

I think this one is my 8th Pair of fitflop in the collection. Most comfortable and stylish footwear. Its been my companion in both my pregnancies. These pair of shoes goes along with almost every outfit.
On Petal Ruffle Toe-Thongs
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Ikreatepassions

5.00 out of 5
2020-06-13 14:30:43

Nothing can define a flip flop better than this. This product is so comfortable for all-day wear that your feet can never feel tired in them. Easy to wear and easier to wash. Their washable feature makes them super practical because I don't have to think much before cleaning them, just straight under the water and its done and remains as sparkling as ever. It's really durable and whether I am heading for a walk, or to fetch groceries from market or even catching up with friends over a coffee or heading to the beach, these flipflops are my first choice when it comes to getting both comfort and a bit of style.
On IQUSHION Sparkle Classic
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